Organization
The Organization module is your central hub for managing everything related to your organization in Pilotus — from monitoring activity and browsing resources to controlling user access and configuring settings.
The Six Tabs
When you open the Organization module, you’ll see up to six tabs depending on your role:
Organization overview with key metrics and recent activity. Visible to all members.
View all plans and committees you have access to, with your role for each. Visible to all members.
Browse all plans and committees in the organization. Request access to resources you don’t have. Visible to all members.
Fine-grained permission matrix for managing access to plans and committees. Admin only.
Invite users, manage roles, and control who can access the platform. Admin only.
Organization settings, subscription information, and tag management. Admin only.
Dashboard
The Dashboard gives you a quick overview of your organization’s activity and key metrics.
Metrics Cards
Four summary cards are displayed at the top:
| Card | Description |
|---|---|
| Total Users | Number of members in the organization |
| Strategic Plans | Number of active plans |
| Total Groups | Number of committees |
| Platform Usage | Overall platform utilization percentage |
Quick Actions
Three shortcut buttons let you quickly:
- Create a new plan — Jump directly to plan creation
- Create a new committee — Start a new committee
- See my actions — Navigate to your Kanban board in the Act module
Recent Activity
A chronological feed shows recent actions across the organization, including:
- Who performed the action
- What type of action it was (creation, modification, etc.)
- Which entity was affected
- When it happened
My Access
The My Access tab shows you every plan and committee you have permission to access, along with your role in each.
Access Table
Each row displays:
- Name — The plan or committee name
- Type — Plan or Committee
- Role — Your permission level (Owner, Contributor, or Reader)
- Actions — Navigate to the resource
Role badges are color-coded:
| Role | Color | Capabilities |
|---|---|---|
| Owner | Green | Full control — edit, manage permissions, delete |
| Contributor | Amber | Edit content, but cannot manage permissions |
| Reader | Orange | View only — no editing |
Filtering
Use the filter bar above the table to narrow results:
- Type filter — Show only Plans or only Committees
- Role filter — Filter by Owner, Contributor, or Reader
- Search — Real-time text search across names
Directory (Annuaire)
The Directory lets all members browse every non-private plan and committee in the organization — even ones they don’t have access to.
Directory Table
Each row shows:
- Name — Resource name
- Type — Plan or Committee
- Access Status — Whether you already have access (and at what level) or can request it
- Owner — Who manages the resource
- Category — Organizational category
Filtering
- Type filter — Plans or Committees
- Category filter — Filter by organizational category
- Access filter — Show all, only items you have access to, or only items you don’t
- Search — Real-time text search
Requesting Access
If you don’t have access to a resource, you can request it directly:
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Find the resource
Browse or search the directory for the plan or committee you need.
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Click “Request Access”
A request dialog will appear.
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Add an optional message
Explain why you need access (optional but recommended).
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Submit the request
The resource owner will be notified of your request.
Permissions
The Permissions tab provides a unified interface for managing who has access to what across your entire organization.
Three View Modes
Switch between views using the tabs at the top:
Shows each user with the total number of permissions they have. Expand a user’s row to see all their plan and committee assignments with role details.
Shows each plan with the number of users assigned to it. Expand a plan’s row to see all users and their roles for that plan.
Shows each committee with the number of users assigned. Expand a committee’s row to see all users and their roles.
Managing Permissions
From any view mode:
- Change a role — Click on a user’s role badge to change it (Owner, Contributor, Reader)
- Add permissions — Use the add button to grant a user access to a plan or committee
- Remove permissions — Remove a user’s access to a specific resource
- Search and filter — Use the search bar and department filter to find specific users or resources
Summary Metrics
Three cards at the top show:
- Total Users — Organization member count
- Organization Admins — Number of admin-level users
- Total Permissions — Total number of individual permission records
Platform Access
The Platform Access tab is where administrators manage who can log into the platform, invite new members, and control organization-level roles.
User Table
The table shows all organization members with:
| Column | Description |
|---|---|
| Name | User’s full name with avatar |
| Contact email address | |
| Role | Organization role (Admin or Member) |
| Status | Activity status — Active, Inactive, Not Yet Connected, or Invited |
| Last Connection | When the user last logged in |
| Department | Assigned department tag |
| Actions | Edit user details or remove from organization |
Filtering
- Search — Find users by name or email
- Role filter — Show only Admins or only Members
- Status filter — Filter by activity status (Active, Inactive, etc.)
- Department filter — Filter by department tag
Inviting New Members
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Click “Invite”
Open the invitation form.
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Enter email addresses
Type one or more email addresses. You can enter multiple emails separated by commas for bulk invitations.
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Select a role
Choose Admin or Member for the new user(s).
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Assign a department (optional)
Select a department tag if applicable.
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Send invitations
Each person receives an email invitation to join the organization.
Managing Existing Users
- Edit user details — Click a user to modify their name, email, title, role, or department
- Change roles — Switch a user between Admin and Member
- Remove users — Remove a user from the organization (with confirmation)
Pending Invitations
A separate section shows all invitations that haven’t been accepted yet. You can:
- Resend an invitation if the user didn’t receive it
- Revoke an invitation to cancel it
Parameters
The Parameters tab lets administrators configure organization-wide settings.
Organization Information
Edit your organization’s basic details:
- Name — Your organization’s display name (max 255 characters)
- Description — A brief description of your organization
Click the edit icon to make changes, then save or cancel.
Subscription Information
View your current subscription plan:
- Plan tier — Explorer, Starter, Team, Organization, or Enterprise
- User count — Current members vs. plan limit (e.g., 3/5 Users)
- Modify — Upgrade your plan or manage billing through the Stripe portal
Tag Management
Tags help organize and categorize actions across your entire organization. All tags are organization-wide and available in every plan and committee.
Tag Table
The tag management table shows:
- Badge — Color preview of the tag
- Name — Tag label
- Category — Grouping category (e.g., “Department”)
- Description — What the tag is for
Creating Tags
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Click “Add Tag”
Open the tag creation form.
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Enter tag details
- Name — A short, descriptive label
- Color — Choose a color using the color picker
- Category — Select an existing category or create a new one
- Description — Optional explanation of the tag’s purpose
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Save
The tag is immediately available across all plans and committees.
Editing and Deleting Tags
- Edit — Click a tag to modify its name, color, category, or description
- Delete — Remove a tag (with confirmation)
Tag Best Practices
Good tags:
- Categories: “Budget”, “Marketing”, “HR”
- Priority levels: “Urgent”, “Quick Win”
- Departments: “IT”, “Finance”, “Operations”
Avoid:
- Too many tags (creates confusion)
- Overlapping tags (unclear which to use)
- Overly specific tags (rarely reused)
Understanding Permissions
Pilotus uses a three-level permission system with complete separation between levels:
- Admin: Manage org settings, users, and permissions. View all plans/committees for permission management.
- Member: View organization information, browse the directory, and see personal access.
Organization permissions do not grant access to plan or committee content.
- Owner: Full control — edit content, manage permissions, delete the plan
- Contributor: Edit plan content (orientations, objectives, actions)
- Reader: View only — cannot modify anything
Must be explicitly granted for each plan.
- Owner: Full control — edit content, manage permissions, delete the committee
- Contributor: Edit committee content (meetings, agendas, decisions)
- Reader: View only — cannot modify anything
Independent from plan permissions.
Key Principles
- Access is explicit — No one has access unless specifically granted
- Levels are independent — Organization admin does NOT equal plan owner
- Plan ≠ Committee — Each resource has its own separate permissions
Best Practices
For Administrators
- Regular audits — Review the Permissions tab periodically to ensure access is current
- Least privilege — Grant only the access level each user actually needs
- Consistent tags — Maintain a manageable, well-organized tag system
- Onboard properly — When adding new users, grant plan and committee access after inviting them
Onboarding New Users
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Invite to the organization
Use Platform Access to send an email invitation.
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Grant plan access
Add them to relevant plans with appropriate roles (Owner, Contributor, or Reader).
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Grant committee access
Add them to relevant committees.
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Share this guide
Point them to the Getting Started page.
Troubleshooting Access
If a user can’t see something:
- Check organization membership — Are they in the organization?
- Check plan permissions — Do they have access to the specific plan?
- Check committee permissions — Do they have access to the specific committee?
Remember: Each level requires explicit access. Being an organization admin does not automatically give access to plan or committee content.
Next Steps
- Getting Started — Help new users get started
- Plans Overview — Understanding strategic plans
- Committees Overview — Understanding committees
- My Account — Personal profile and settings